ASSISTRUST

Check out the most common questions our customers asked. Still have questions? Contact our customer support.

TV remote SYNC? Battery included? ∨
1. In ARC mode, TV remote control soundbar directly.
2. Battery not included.
No Sound? Other Sound Issues? (u must miss TV settings) ∨
1. Select TV sound output: external speaker/sound bar
2. Select TV output format:PCM/stereo
3. Settings differ by TV brand, provide TV model for specific guidance
Why sound static? ∨
Enhance compatibility: please contact for specific TV settings.
Do you ship internationally? ∨
We currently ship to the United States. We will continue to launch shipping to other regions. For updates, subscribe to our email list.
When will you ship the product after I've made a purchase? ∨
All orders are ready to ship in 1-3 days.